Thank you very much for being a valued client and taking the time to fill out a critique of our work. This communication will be sent directly to our owner as well as the maintenance supervisor for review and action if necessary. Your willingness to take the time to do this survey helps us be of better value for you and improve upon our work for you.

Only the first 3 fields are required to complete this survey. You only need to respond to the questions that pertain to your job.

* (denotes required field)

Name:*

E-Mail Address:*

Street:*

Date of service you are rating (date format 04/08/10):*

Was the task accomplished to your satisfaction?*

Yes
No

Did you receive a pre-call to remind you we were coming?

Yes
No

Did you call us back and let us know of any additional issues or special requests?

Yes
No

Did you receive a copy of your checklist on site day of the service?

Yes
No

Was it clear and concise?

Yes
No

If no then please explain how we can improve how we leave your checklist for you:

Please rate the overall service quality (1 to 5 - 1 poor & 5 outstanding):

1
2
3
4
5

Please rate your interactions with our crew:

1
2
3
4
5
N/A

Were all tasks you expected accomplished done to your satisfaction?

Are there areas of service we can improve for you?

Are there additional tasks you need or want added to your checklist?

Are there any concerns that have not been addressed by the previous questions?

Would you like follow up on any of these items?

Yes
No

If YES by whom would you like the follow up made?

Service Crew
Maintenance Supervisor
Owner

Has our company been in contact regarding any enhancements you might want to consider for your property?

Yes
No

If YES with whom and about what did you speak and what are you wanting us to do?

If NO are there any enhancements or extra services you would like us to provide?

Please rate your overall experience with our ADMIN staff:

1
2
3
4
5
N/A

Please rate your overall experience with our Service Crew:

1
2
3
4
5
N/A

Please rate your overall experience with our Maintenance Supervisor :

1
2
3
4
5
N/A

Please rate your overall experience with our Quality Control Supervisor:

1
2
3
4
5
N/A

Please rate your overall experience with our Owner:

1
2
3
4
5
N/A

Overall satisfaction based on actual work done and final results:

1
2
3
4
5
N/A

Communication and results between crews and yourself:

1
2
3
4
5
N/A

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